Returns and Exchanges 5-day money back guarantee
Should any item fail to meet your expectations, we shall gladly take it back for a refund or exchange.
You can exchange the item with the same style and another size providing we have them available. You will pay only $20.00 for shipping the second package to you. You need to email us for an exchange authorization number. You must do this within FIVE days from when you receive your purchase.
If you return the item for a refund, you will be charged a restocking fee. Restocking fees are 20%. Email us within FIVE days of delivery and we will issue you a return authorization number.
In order to exchange your purchase or receive a refund, you must also ship your package within the same five day period and the package must be post-marked. If the package is post-marked past the five days allowed, it will be refused and sent back. We cannot accept returns, refunds, or exchanges without an authorization number. You must write the authorization number on the outside of the box. We will reject all shipments that do not have an authorization number. A refund or exchange will be issued upon receipt of the item in the original condition with all tags attached. Shipping charges are not refundable.
You can contact us with your Return and Exchange questions at 818-708-7238. Mon-Sat 10-6pm and Sun 11-4.30pm (PST)
If you have a coupon code please enter it at checkout. The discount will not show up immediately online, do not worry you will not be billed this full amount! When we process your order we deduct the discount from your final payment. You can contact us with your questions at 818-708-7238. Mon-Sat 10-6pm and Sun 11-4.30pm (PST)
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